Using this site with assistive technology
Access for everyone

Using this site with assistive technology

Military Unit Portal is a forms-heavy desk. We aim for readable type, visible focus, working labels, and keyboard paths through soldier access, guest filing, shopping, and tracking. If a control blocks you, tell us through Contact.

What we build for

  • Semantic headings and labels on public pages and portal forms.
  • Visible focus states on buttons and links.
  • Text that can be resized with the browser.
  • Captions on informational photographs.

Need the live form? Current fees, durations, and catalog items are on Services. Amounts on the form are the amounts that apply.

Known limits

Some payment-proof fields require pasting a long hash or card number. If copy-paste is difficult, put the proof in a PDF on a support ticket and include the request reference — never the soldier password.

Need the live form? Current fees, durations, and catalog items are on Services. Amounts on the form are the amounts that apply.

Ask for another format

Contact the desk if you need a notice in a larger-print PDF or if a specific screen is unusable with a screen reader. Include the page URL and the browser or assistive tool you use.

Need the live form? Current fees, durations, and catalog items are on Services. Amounts on the form are the amounts that apply.

Questions on this topic

What is the difference between the public site and the soldier workspace?

The public site uses the same top navigation as the homepage: services, track, how it works, help, and contact. After a soldier signs in with unique code and password, the layout switches to a personnel sidebar with the bio, awards, current and last team, leave history, My requests, and paid services. Guest family stays on the public menu. Signing in as a soldier never logs a guest out of a different browser, and a guest session never replaces soldier sign-in on a shared computer. How it works

What does a unique code look like, and why does the form accept several formats?

Administrators issue a short alphanumeric unique code for each soldier record. The lookup accepts the code with or without a hyphen and is not case-sensitive, so a code stored as AB-1234 can be entered as AB1234 or ab-1234. If lookup still fails, the code is wrong or the record is not active — contact the desk with the soldier’s full name rather than guessing codes.

I forgot the soldier password. Can family reset it?

No. Family and guests never receive the soldier password and cannot reset it. Only the soldier (or the administrator who issued the record) can restore access. Open Contact or Support, identify the unique code, and request a password reset through the desk. Do not email the password in the clear on social media. Contact the desk

Which payment methods are accepted?

Only methods the administrator has posted: cryptocurrency (BTC, ETH, USDT on TRC20 or ERC20, USDC on ERC20 or Solana, SOL), bank wire, Zelle, Venmo, Cash App, or gift card. There is no instant card checkout. You choose a method when you file, then on the next screen you paste the hash, wire reference, Zelle/Venmo/Cash App confirmation, or gift-card details. Staff confirm the transfer before they review the request.

What proof do I submit?

Crypto: asset, network, and a transaction hash of at least eight characters. The desk runs a live on-chain lookup against posted wallets. Wire: bank confirmation; a receipt image or PDF is required. Zelle, Venmo, or Cash App: sending name, confirmation, date, and a screenshot. Gift card: brand, full card number, and PIN if the brand uses one. JPEG, PNG, WebP, or PDF.